Cancellation and Refund Policy

Cancellation and Refund Policy

Last updated: 29-02-2024


Thank you for shopping at Jehoyakim Jena Official. We value your business and want to ensure your satisfaction with our products. Please read this policy carefully to understand your rights and obligations when it comes to cancellations and refunds.


Cancellation Policy:

Digital Products: Given the nature of our digital products, cancellations are generally not accepted once the product has been accessed or downloaded. However, if you encounter any issues or have concerns about your purchase, please contact us immediately at [jehoyakim@jehoyakimjenaofficial.com] or [+91-9444914230] (WhatsApp). We'll do our best to address your concerns and find a suitable solution.


Refund Policy:

Digital Products: Due to the intangible nature of digital products like eBooks, online courses, coaching sessions, mentorship, and memberships, we typically do not offer refunds once the product has been accessed or downloaded. This policy is in place to protect the integrity of our digital content and the value it provides to our customers.


Exceptions: Refunds may be considered on a case-by-case basis if:


- The product is proven to be defective or not as described.

- The issue preventing access to or use of the product is on our end and cannot be resolved within a reasonable time frame.


A refund request is submitted within [7 days] of the purchase date. The number of days taken to process the refund and credit the amount to the customer's bank account will be about 5-7 working days.


How to Request a Refund:

To request a refund or discuss a potential refund issue, please contact us at [jehoyakim@jehoyakimjenaofficial.com] or [+91-9444914230] (WhatsApp) with the following information:

- Your name and contact information.

- The product(s) you purchased.

- The reason for your refund request.

- Any relevant evidence or documentation to support your request.


Refund Processing:

Once your refund request is received and assessed, we will notify you of the approval or rejection of your refund.


If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on our payment provider's policies.


Contact Us:

If you have any questions or concerns about our cancellation and refund policy, please contact us at [jehoyakim@jehoyakimjenaofficial.com] or [+91-9444914230] (WhatsApp). Our customer support team is available to assist you and ensure your satisfaction with our products and services.

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